Cleaning Out Your SJC Webmail Mailbox
It is very important that you clean out your St. Joseph's College
Webmail account on a regular basis. Holiday breaks, spring break and
the end of each semester provide convenient times to clean out your
webmail account. We ask that you please clean out your webmail account
regularly. If you leave for break with a mailbox near capacity, or over
quota, the following may occur:
* You receive an alert notice indicating your mailbox is reaching capacity
* You may not receive email
* You may eventually be removed from one, or several, of the College
mailing lists. When your account is full, a mailing list will
only try so many times to deliver an email to your account. If the delivery
is unsuccessful, your email address is automatically removed from the
mailing list.
Checking Mailbox Quota
To check the amount of space used in your webmail account, select the
Mailboxes icon located on the top of your screen. On the right side
of the screen you will see the total space used followed by the total
amount of space allocated to your account.
Removing Messages
Please follow the steps below to remove messages from your account.
1) Delete all unwanted messages from your Inbox mailbox.
2) Delete all unwanted messages from your Sent mailbox.
Every time you send an email, a copy of the message is stored in the
Sent mailbox. To delete, select the Mailboxes icon and click once on
the Sent mailbox link. Delete all unwanted messages.
3) Empty your Trash mailbox. When you delete messages
from any of your mailboxes, the messages are stored in the Trash mailbox
and are still taking up space in your account. To empty the trash, click
once on the Mailboxes icon and click once on the Empty Trash button.
Removing Empty Mailboxes
Please follow the steps below to remove empty mailboxes from your account.
1) Click on the Mailboxes icon.
2) Click on the mailbox that you would like to remove.
3) Scroll down and click on the Mailbox Management link.
4) Click on the Remove Folder button.
Saving Messages
At times you may have messages that you would like to hold onto. You
may archive these messages out of Webmail. Please visit our training
web site, http://tis.sjcny.edu/training/documentation.html#Webmail
and select the document titled "Saving an Email out of Webmail"
for step-by-step instructions.
Logging Out of Webmail
Please make sure to "log out" of webmail by using the Log
Out icon (in the upper right corner of the Webmail screen)
rather than just "x-ing" out of the program. Webmail runs
an automatic clean-up on log out that does not occur if the program
is ended abruptly.
If you have any questions, you may contact
one of the TIS trainers found at this link.
