Cleaning Out Your SJC Webmail Mailbox

It is very important that you clean out your St. Joseph's College Webmail account on a regular basis. Holiday breaks, spring break and the end of each semester provide convenient times to clean out your webmail account. We ask that you please clean out your webmail account regularly. If you leave for break with a mailbox near capacity, or over quota, the following may occur:

* You receive an alert notice indicating your mailbox is reaching capacity
* You may not receive email
* You may eventually be removed from one, or several, of the College mailing lists. When your account is full, a mailing list will only try so many times to deliver an email to your account. If the delivery is unsuccessful, your email address is automatically removed from the mailing list.

Checking Mailbox Quota
To check the amount of space used in your webmail account, select the Mailboxes icon located on the top of your screen. On the right side of the screen you will see the total space used followed by the total amount of space allocated to your account.

Removing Messages
Please follow the steps below to remove messages from your account.

1) Delete all unwanted messages from your Inbox mailbox.
2) Delete all unwanted messages from your Sent mailbox. Every time you send an email, a copy of the message is stored in the Sent mailbox. To delete, select the Mailboxes icon and click once on the Sent mailbox link. Delete all unwanted messages.
3) Empty your Trash mailbox. When you delete messages from any of your mailboxes, the messages are stored in the Trash mailbox and are still taking up space in your account. To empty the trash, click once on the Mailboxes icon and click once on the Empty Trash button.

Saving Messages
At times you may have messages that you would like to hold onto. You may archive these messages out of Webmail. Please visit our training web site, http://tis.sjcny.edu/training/documentation.html#Webmail and select the document titled "Saving an Email out of Webmail" for step-by-step instructions.

Logging Out of Webmail
Please make sure to "log out" of webmail by using the Log Out icon (in the upper right corner of the Webmail screen) rather than just "x-ing" out of the program. Webmail runs an automatic clean-up on log out that does not occur if the program is ended abruptly.

If you have any questions, you may contact one of the TIS trainers found at this link.