Blackboard Support:

24/7 Technical Support is available for all students and faculty. By clicking the link below you can choose from animated tutorials, live chat, knowledge base articles or submit a support ticket online.

Web - http://d2.parature.com/ics/support/default.asp?deptID=4117
Phone - (877) 708-2898

WebAdvisor Support: WebAdvisor is located at http://webadvisor.sjcny.edu If you need assistance please contact the Registrar's Office or email techhelp@sjcny.edu

Webmail Support: Details on using Student Webmail can be found here http://www.sjcny.edu/page.php/prmID/177 If you are experiencing problems with your student Webmail account please fill out the help form found at the link below and someone will get back to you shortly after. http://tis.sjcny.edu/help/help.html