Blackboard Getting Started FAQs - Faculty
If you have a specific question regarding using Blackboard, please read through the frequently asked questions below. If you can't find an answer to your question, please contact one of the TIS trainers by clicking here or 24/7 Blackboard Support by clicking here.
- What is Blackboard?
- Can I use Blackboard for my face-to-face course or is it just for full online courses?
- I have never used Blackboard. How do I get started?
- What is my username and password?
- How do students know how to log in and/or get help with Blackboard?
- Where do I login to Blackboard?
- I have my own e-mail account. Why do I need a SJC e-mail account for use with Blackboard?
- Will the students be automatically enrolled into the course site or do we have to manually enroll each one?
- How do I get help with Blackboard?
The Blackboard Learning System is a course management system that makes the creation and organization of course content on the web relatively simple. Blackboard can be accessed through a web browser from any computer with Internet access. Blackboard @ St. Joseph's College can be used for supplemental use in supporting on-campus, face-to-face classes or to deliver a full online course.
The principle features of Blackboard include tools for obtaining course content, course discussion boards (threaded discussions), collaboration tools (chat rooms), e-mail, file sharing, gradebook, test and surveys, and class rosters.
There
are two steps to getting started with Blackboard.
a) Attend both Blackboard Part 1 and Part 2 training sessions. (required
for those planning to teach or develop a full online course) Please select
the Workshop menu located at the top of this page to view the
list of scheduled workshops.
b) Complete the New Course Request form and return it to Maureen Williams. Once the form is received, an account and course shell is created. The faculty member will be contacted with their account and course information.
Note: If you are planning to teach or develop a full online course, please be sure to have your department chairperson sign the request form.
Usernames:
Please log in to Blackboard using your WebAdvisor ID
NOTE: If you do not know your WebAdvisor
ID please visit http://webadvisor.sjcny.edu
Click the "Account Information" link
and then the "What's My User ID?" link. Complete the required
fields and click the Submit button. Your WebAdvisor ID will be displayed.
Passwords: If you previously had a Blackboard account,
continue to use the password you were using. If you are new to
Blackboard, please use the last 6 digits of your social security number.
NOTE: If you do not know your password, select
the Forgot your password link.
Student instructions for logging into Blackboard can be found on the student Bb Resource page http://tis.sjcny.edu/training/BB/students/
There are
three easy ways for students to get help with Blackboard:
a) They can visit the student Bb Resource page http://tis.sjcny.edu/training/BB/students/
b) Once the student logs into Blackboard, he/she will find a link to the
Blackboard Tutorial on the right side of the screen under the "My
Courses" module. The student should go through the tutorial since
many of the features of Blackboard are explained there. If the student
does not see the Blackboard Tutorial, have him/her contact Bb Support
(see below).
c) If a student needs technical assistance, please have him/her contact
24/7 Blackboard Support @ SJC. All contact information can be found by
clicking here.
To
log in to Blackboard please visit the following web site:
http://class.sjcny.edu
7. I have my own e-mail account. Why do I need a SJC e-mail account for use with Blackboard?
All St. Joseph's College faculty, staff, and students are given St. Joseph's College e-mail accounts.
Very often the personal e-mail addresses chosen by both instructors and students do not reflect the individual's real name. In this age of computer and e-mail viruses many students will not read a message from an e-mail account the student does not recognize - especially if that message has an attachment. When you use your SJC e-mail account the "from" name on the message will match your name on the class roster. Also, using a SJC e-mail account insures that your e-mail messages are virus scanned - both the messages you send and the messages you receive.
Other problems which might occur when using a personal e-mail account are the personal e-mail account not being completely compatible with SJC's e-mail or SJC's security software thinking that an attached file is "suspicious". Occasionally file attachments sent to SJC e-mail accounts from personal accounts are deleted as possible viruses. When an e-mail is sent from one St. Joseph's College e-mail address to another most problems with attachments are prevented.
The faculty and staff e-mail server is located at http://webmail.sjcny.edu/ Your e-mail address is your Blackboard username plus @sjcny.edu. It is very important that you change your e-mail account password after logging in for the first time. For faculty Webmail assistance, please call the TIS Help Desk at x263 (Brooklyn) or x1263 (LI).
The student e-mail server is located at http://student.sjcny.edu/ Their e-mail address is their Blackboard username plus @student.sjcny.edu For student Webmail information, please visit this link.
8. Will the students be automatically enrolled into the course site or do we have to manually enroll each one?
Students are enrolled into your course site automatically. Enrollment into courses runs on a nightly basis.
Students will not have access to the course until the course start date. You must also make the course available.
