Blackboard FAQs - Faculty

If you have a specific question regarding using Blackboard, please read through the frequently asked questions below. There are three sections: Getting Started, Browser Configuration Issues, and Login Issues. If you can't find an answer to your question, please contact one of the TIS trainers by clicking here.

Getting Started with Blackboard @ SJC

Top FAQs Below  ::  Click here to view the complete list

  1. What is Blackboard?
  2. Can I use Blackboard for my face-to-face course or is it just for full online courses?
  3. I have never used Blackboard. How do I get started?
  4. What is my username and password?
  5. How do students know how to log in and/or get help with Blackboard?
Browser Configuration Issues

Top FAQs Below  ::  Click here to view the complete list

    1. What web browsers will work with our version of Blackboard?
    2. How should I configure my browser to avoid problems with Blackboard?
    3. I use AOL (America Online) at home and I am having problems accessing Blackboard. Why is this?
    4. I have a popup blocker on my Web browser. Will that cause problems in Blackboard 6?
    5. How do I configure Microsoft Internet Explorer 7 to work with Blackboard?
Login Issues

Top FAQs Below  ::  Click here to view the complete list

    1. When I try to log in to Blackboard I am getting an error message. What can I do to fix this?
    2. How can I prevent from having to login twice into Blackboard?
    3. I can't remember my password. What do I do?
 
 
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Page last revised: 02/28/2007
 



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