Blackboard FAQs - Faculty

If you have a specific question regarding using Blackboard, please read through the frequently asked questions below. There are three sections: Getting Started, Browser Configuration Issues, and Login Issues. If you can't find an answer to your question, please contact one of the TIS trainers by clicking here or contact 24/7 Blackboard Support by clicking here.

Top FAQs Below  ::  Click here to view the complete list

1. What is Blackboard?
2. Can I use Blackboard for my face-to-face course or is it just for full online courses?
3. I have never used Blackboard. How do I get started?
4. What is my username and password?
5. How do students know how to log in and/or get help with Blackboard?

Top FAQs Below  ::  Click here to view the complete list

1. What web browsers will work with our version of Blackboard?
2. How should I configure my browser to avoid problems with Blackboard?
3. I use AOL (America Online) at home and I am having problems accessing Blackboard. Why is this?
4. I have a popup blocker on my Web browser. Will that cause problems in Blackboard 6?
5. How do I configure Microsoft Internet Explorer 7 to work with Blackboard?

Top FAQs Below  ::  Click here to view the complete list

1. When I try to log in to Blackboard I am getting an error message. What can I do to fix this?
2. How can I prevent from having to login twice into Blackboard?
3. I can't remember my password. What do I do?